Istanbul · Türkiye
SORMEX

Health, growth, and travel — handled by one team.

We connect international patients with trusted Istanbul clinics, grow businesses online with content and advertising, and make travel in Türkiye effortless. Whatever you came for, you deal with one person from start to finish.

Free consultation 5+ languages Same-day reply No obligation
3Divisions under one brand
5+Languages we work in
1Point of contact, always
24hTypical response time
Built for clients worldwide

Istanbul sits between Europe, the Middle East and Central Asia — and so do the people we work with. We handle enquiries in more than five languages, work across time zones, and coordinate everything remotely until the day you land.

Where our clients come from
United Kingdom European Union Gulf states Türkiye North America Central Asia

What we do

Three divisions, built around the same idea — that getting something done in a country you don't know shouldn't be confusing, and that growing a business shouldn't mean guessing.

01
Sormex Medical

Medical & aesthetic care

Istanbul is one of the world's leading destinations for hair restoration, dental work and aesthetic surgery — but choosing between hundreds of clinics from abroad is the hard part. We match you with clinics we know, arrange your consultation, and stay reachable through the whole process.

For patients travelling from Europe, the Gulf, and beyond.
  • Hair transplant — FUE, DHI, Sapphire
  • Dental treatment & implants
  • Plastic & aesthetic surgery
  • Clinic matching & consultation
  • Coordination before and after
02
Sormex Digital

Digital growth

Content and advertising built to bring in customers, not just impressions. We handle the filming, the editing, the design and the ad account — and we report on what it actually produced, in plain language, every month.

For businesses in Türkiye ready to grow online.
  • Meta & Instagram advertising
  • Video production & editing
  • Graphic design & branding
  • Social media management
  • Monthly performance reporting
03
Sormex Travel

Travel assistance

Istanbul rewards people who know where to go and punishes people who don't. We plan the days that are worth your time, get you the tickets without the queues, and send you home with photographs you'll actually keep.

For visitors and medical guests who want the city made easy.
  • Private guiding & day planning
  • Photography sessions
  • Tickets & reservations
  • Airport transfers
  • Hotel & area recommendations

Why people choose us

We're small on purpose. You talk to the people doing the work, not to a call centre reading from a script.

We're actually here

Based in Istanbul, not running this from another country. If something needs sorting in person, someone goes.

One person, start to finish

No being passed between departments and re-explaining your situation. The person who answers first stays with you.

Prices you see upfront

You know what's included before anything begins. Nothing gets added quietly once you've already committed.

Honest about fit

If what you want isn't realistic, or we're not the right people for it, we'll tell you. That costs us work sometimes. It's still the right call.

What we commit to

We're new, and we'd rather say so than pretend otherwise. What we can promise is how we work — and you can hold us to every line of it.

The first conversation is free

Ask us anything before you spend a lira. No consultation fee, no pressure, no obligation to continue.

Pricing in writing, before we start

You'll have the full cost and what's included in writing. Nothing gets added afterwards.

You get a person, not a queue

You'll have the direct number of whoever is handling your case, and it stays the same person throughout.

We're independent

No clinic owns us and none pays us to steer you. We recommend based on your case, and we'll explain the reasoning.

Same-day replies

Message us and you'll hear back the same day, usually within a few hours. WhatsApp is fastest.

We'll say when we're not the fit

If what you want isn't realistic, or someone else would serve you better, we'll tell you. It costs us work. We do it anyway.

How it works

The same three steps, whichever service brought you here.

STEP 01

Tell us what you need

Send a message on WhatsApp or email describing your situation. Ask anything. There's no cost for this and no obligation to continue.

STEP 02

Get a clear plan

We come back with real options, timing and honest pricing — including what we'd recommend and why. You decide with everything in front of you.

STEP 03

We handle the rest

Once you're happy, we coordinate every part of it and keep you updated at each stage. You're never left wondering what's happening.

Common questions

What does it cost to talk to you?
Nothing. The first conversation, the options we put together and our recommendation are all free. You only pay once you've agreed to go ahead with something.
Are you a clinic?
No. Sormex is an independent facilitator. We don't perform treatment ourselves — we connect you with established Istanbul clinics, help you compare them, and coordinate everything around your visit. All medical care is carried out by the licensed clinic and its doctors.
What languages do you work in?
We work in English, Turkish, Arabic, Persian and Russian. Write to us in whichever you're most comfortable with — you'll get a reply in the same language, not a translated one.
How quickly do you reply?
Usually within a few hours, and almost always the same day. WhatsApp is fastest.
Can you combine treatment with a trip?
Yes — that's exactly why the three divisions exist. Plenty of people come for a procedure and want the recovery days to be worth something. We can arrange transfers, guiding and photography around your treatment schedule.
Do you work with businesses outside Türkiye?
For digital work, yes. Advertising, video and design can all be handled remotely. Get in touch and tell us what you're trying to grow.

Istanbul is the easy part

Two continents, one city, and more going on than any guidebook covers. Whether you're here for a procedure, a project or a week away, the difference between a stressful trip and a good one is usually just knowing who to ask.

Let's talk

Tell us what you're planning. We'll come back to you today with honest options — and if we're not the right fit, we'll say so.

Istanbul, Türkiye +90 506 688 41 44 info@sormex.com